Privacy Policy
V Connect Future Pty Ltd (ABN 92 699 105 158) is committed to protecting the privacy and personal information of every visitor, client and enquiry we receive. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
V Connect Future Pty Ltd is an Australian company based in Melbourne VIC, providing professional business and consulting services to clients across Australia. Our ABN is 92 699 105 158, and our website is located at https://vconnectfuture.online.
2. The Australian Privacy Principles
We are bound by the Australian Privacy Principles (APPs) set out in Schedule 1 of the Privacy Act 1988 (Cth). These principles govern how Australian Privacy Act–covered organisations collect, use, disclose, store and secure personal information. Where there is any inconsistency between this policy and the APPs, the APPs prevail.
3. What Personal Information We Collect
Depending on how you interact with us, we may collect:
- Your name and, where relevant, the name of the business you represent;
- Your email address and other contact details you choose to provide;
- Details of your enquiry, project requirements or quote request;
- Documents or information you send us for the purpose of providing our services;
- Non-identifying website usage information, such as pages visited, browser type and general location data.
We do not collect sensitive information (such as health, political or religious information) through this website, and we ask that you do not send us sensitive information that is not necessary for your enquiry.
4. How We Collect Personal Information
We collect personal information in the following ways:
- Directly from you, when you complete a form on this website (such as our quote or contact pages), send us an email, or otherwise communicate with us;
- Automatically, through standard website technologies such as cookies and analytics tools when you browse our site;
- From third parties, only where you have authorised them to contact us on your behalf, or where otherwise permitted by law.
5. How We Use Personal Information
We use the personal information we collect to:
- Respond to your enquiries and provide requested quotes and proposals;
- Deliver the professional business and consulting services you engage us for;
- Manage our relationship with you, including invoicing and record keeping;
- Improve the content, performance and usability of our website;
- Comply with our legal and regulatory obligations, including tax and record-keeping obligations under our ABN.
We will not use or disclose your personal information for direct marketing without a lawful basis under the APPs, and you may always ask us not to send you marketing communications.
6. Disclosure of Personal Information
We do not sell, rent or trade your personal information. We may disclose personal information only:
- To trusted service providers who assist us with hosting, email, analytics or administrative functions, under confidentiality obligations;
- To professional advisers (such as accountants or legal advisers) where reasonably required for our business operations;
- Where required or authorised by Australian law, including requests from regulators or courts;
- With your consent, or where otherwise permitted under the APPs.
Some of our service providers may store data outside Australia. Where that occurs, we take reasonable steps to ensure any overseas disclosure complies with APP 8.
7. Security of Personal Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include access controls, secure hosting arrangements and limiting personal information to what is reasonably necessary. When information is no longer required, we take reasonable steps to destroy or de-identify it in accordance with the APPs.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your browsing experience. Cookies do not by themselves identify you personally. You can configure your browser to refuse cookies or to alert you when cookies are being set; however, some parts of the site may not function fully without them.
9. Access and Correction
Under APP 12 and APP 13, you have a right to request access to the personal information we hold about you, and to request corrections where that information is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, email us at ceo@vconnectfuture.online. We will respond within a reasonable period and may ask you to verify your identity before releasing information.
10. Making a Privacy Complaint
If you believe we have breached the Australian Privacy Principles or this policy, please contact us first so we can investigate and respond:
Please include enough detail for us to assess your concern. We aim to acknowledge complaints promptly and to provide a substantive written response within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be published on this page, together with the date of the latest revision. Continued use of our website after an update constitutes acceptance of the revised policy.
12. How to Contact Us
For any privacy-related questions, access requests or complaints, please contact:
V Connect Future Pty Ltd
ABN 92 699 105 158
Melbourne VIC, Australia
Email: ceo@vconnectfuture.online
Website: https://vconnectfuture.online
You may also like to review our Terms and Conditions, or learn more about us on our About page. If you would like to discuss our services, please use our Contact page or request a Quote.